If you are satisfied that every prospect that enters your business is dealt with effectively and that every order signed retains the highest profit whilst maintaining customer satisfaction then no need to read on.
If not ????. Call us today to have a positive impact on your bottom line profit.

In order to meet the demands facing us today including high expectations from customers, staff and franchise partners , reduced margins and reduced footfall, we have developed all of our Sales Programmes to meet the needs of this changing market.

This programme enables your Sales Managers and Sales Teams to run an effective process. The Process is designed to increase sales, profitibilty, to enhance Customer Satisfaction and develop the understanding and motivation of your Sales Team. We do this through good quality training and in-dealership support, without the extra cost of any new software packages or expensive showroom systems.

No matter how well your Sales Executives are trained if the Sales Process is not managed it will fail! Therefore we put a huge emphasis on the Management Controls of the process in order to guarantee increased units and increased profit per unit.

Managers will:

• Have complete understanding of the process.
• Will learn how to increase the effectiveness of their monitoring.
• To maximise unit sales.
• To maximise full profit potential for each deal and the dealership.
• Will be able to monitor and reduce the number of lost sales.
• Increase sales through a proactive approach
• Will be able to manage the team through a more structured approach.
• Control profitability through greater understanding.

Sales Executives will:

• Have a clear structured approach to selling.
• Will be able to develop a professional advisory relationship with the customer.
• Will be able to maximise all opportunities.
• Will be able to assist the customers with their needs.
• Will increase the number of prospects spoken to effectively.
• Will reduce the number of lost sales.
• Will increase their understanding.
• Learn to take a proactive role in their own success.
• Through increased sales will improve their own motivation.

Our Sales Programmes also include:

• Integrated Sales and Finance processes for profit optimisation.
• Selling finance, PCP's and add-ons for increased profit.
• Sales Process controls for Managers and Controllers.
• Effective monitoring through KPI's and composites.
• Gaining Commitment and Negotiation Skills.
• Stock analysis for increased profit.
• Stock control and implementation of ageing policies.
• Telephone techniques for the Sales Executive.
• Understanding your customers and meeting their needs.
• Effective Prospecting for Sales Executives.
• Aftersales Prospecting for Sales Executives.
• Effective follow up and finance renewals for telephone sales and/or call centre staff.
• Increased Customer Retention through Trade Cycle Management.
• General Customer Handling skills for CSI improvement.

For more information please contact us.