CBS Automotive Solutions

There has never been a more difficult time to recruit and retain staff, partly this is due to the market, partly due to preconceived ideas of the Industry, but all too often due to the Human Resource policies of the businesses involved.

Consider these factors:

According to a recent survey by the Chartered Institute of Personnel Development, absenteeism costs your business a staggering £567 per employee, regardless of whether they take a day off ill or not.

The cost of recruitment per new customer advisor can be as much as £18,000 in lost revenue and recruitment costs within the first 9 months due to lack of experience and understanding. Many dealerships are experiencing 60% staff turn on the front counters a massive hidden expense that won't show up on any management accounts!

Once you have the staff in place your then need to keep hold of the trained and committed ones. At CBS Automotive Solutions we offer practical HR packages to improve your business and your staff retention, motivation and productivity and ultimately profitability.

Programmes include:

Fully qualified DiSC® consultants for all areas of personal development.
Time Management for all staff and Managers.
Leadership Skills for Managers and Directors.
Performance Management Analysis and improvement implementation.
HR audits and full documentation support and implementation.
Performance Management and coaching programmes.
Recruitment including job descriptions and interviewing techniques etc.
Managing Absenteeism.
Induction and appraisal programmes.
Motivation and Reward Schemes.
Long Service Award programmes.
Dealing with Disciplinary and Grievance procedures.

For more information, dates and costs please contact us.

Home	Contact Us \| 07/09/2010